My Customs specializes in personalized apparel, particularly cozy hoodies designed for comfort and individuality. Our product range includes unique designs such as the Customized Cozy Hoodie for MOM and the Oversized Unisex Hoodie featuring a music player design.
Frequently asked questions
Can I customize my hoodie or tee?
Yup, that’s the whole point! You can add your own text, initials, or design. We’ll carefully embroider it so it looks clean and lasts long. Just pick your style, choose your custom option, and we’ll handle the magic.
How long will it take to get my order?
Since every piece is custom-made just for you, we usually take 5–7 business days to create it, plus standard shipping time. We’ll send tracking as soon as it ships, so you’ll always know where your fit’s at.
What if I need to return or change my order?
Since everything’s made-to-order, custom items aren’t returnable, unless there’s a defect or mistake on our end. But if you ordered the wrong size or need help fixing something, just hit us up, we’ll work with you to sort it out.
How do I know my size?
We got you! There’s a size chart on every product page — check it before adding to cart. If you’re between sizes, we recommend sizing up for that comfy relaxed fit. (No one likes a tight hoodie)
How can I contact you?
Easy — shoot us an email at info.mycustomsshop@gmail.com, or DM us on Instagram. We’re pretty active, and we’ll respond faster than your crush.
What payment methods do you accept?
We take all major cards, UPI, wallets, and COD (Cash on Delivery) on select orders. Whatever’s easiest for you.
How do I take care of my custom embroidery?
Gentle wash inside out, cold water, no harsh detergents. Avoid direct ironing on embroidery. Treat it like a softie.
Do you ship internationally?
Right now, we’re focused on India-only shipping 🇮🇳. But stay tuned — global shipping is coming soon.
Can I preview my design before it’s made?
Right now, we don’t offer live previews — but don’t worry! Our team carefully double-checks every order to make sure your customization looks clean and accurate before production.
Do you offer gift wrapping or special packaging?
Yup! You can add gift wrapping and make it special for a small extra cost. Perfect if you’re sending it directly to someone special.
Are your products eco-friendly or sustainable?
We’re conscious about what we create. Our materials are chosen for comfort, durability, and minimal waste — and we’re always exploring more eco-friendly options.
Do you restock sold-out items?
Yes! Popular styles often come back. Follow us on Instagram or sign up for our newsletter to get first dibs when they’re restocked.
